Privacy Policy

A Pinch of Love — Brisbane, QLD

About This Privacy Policy

This Privacy Policy applies to the A Pinch of Love online store and website. The purpose of this policy is to inform visitors and customers about what information we collect, how it may be used, and under what circumstances it may be disclosed.

Personal Information Collection

A Pinch of Love treats all personal information as confidential. Personal information refers to any data about an individual that reveals their identity or can reasonably be used to identify them. We understand that privacy is important to you and recognise that providing personal information is an act of trust. We are committed to respecting and protecting this trust.

Information Collected

We do not collect personal information when you simply visit our website. You can browse our site without disclosing personal information unless you choose to provide it.

When you place an order, subscribe to our communications, or create an account, we may collect information such as your name, email address, phone number, delivery address, and payment details. We do not share your personal information outside of the conditions outlined in this policy without your consent.

How We Use Your Information

The information we collect is used to process and fulfil your orders, communicate with you about your purchases, improve our products and services, and send you updates or promotions (only if you have opted in). We will never sell or rent your personal information to third parties.

Cookies

A cookie is a small piece of data sent by a website to your browser, which may be stored temporarily in memory (session cookies) or on your device (persistent cookies). Our website may use cookies to improve your browsing experience, remember your preferences, and analyse site traffic. You can manage your cookie preferences through your browser settings at any time.

Third-Party Services

Our online store is hosted on Shopify, which provides us with the e-commerce platform to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. For more information, you may read Shopify's Privacy Policy.

Access to Information

You may request access to any personal information we hold about you. To do so, please contact us using the details below. If you believe any information is incorrect, incomplete, or outdated, please let us know so we can update it accordingly. You may also request that we delete your personal information from our records.

Security of Information

A Pinch of Love is committed to protecting your personal information and respecting your preferences for its use. We implement appropriate measures to safeguard your data from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

All payment transactions are processed through secure, encrypted channels. Although we use industry-standard security measures, no transmission over the Internet can be guaranteed as completely secure.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.